how does it work?

huru has been designed specifically to accomodate less technically able users.

huru is 'voice first', meaning most interactions can happen intuitively, in a single step.

The huru system can be managed almost completely remotely. A family member can do setup, configuration and if they wish to, initiate all activities, events, calls and content. This can be critical for users who are less technically able, or not yet comfortable using technology.

huru technicians are on hand for guidance and technical support.

huru video call on echo show 10


huru makes supporting, and caring for your loved ones easier, safer, more secure and more of a team effort

table top strip

choose a format that is right for you..

huru on TV screen with amazon fire TV
huru on iphone
huru on echo show 10

Voice 

Touch Screen 

Voice 

Remote Control

huru works on smart phones, amazon smart screens and even your TV. We use the amazon system (echo show 5,8,10 and Fire TV Cube). In future we will be including google smart screens and other Android TVs.

The huru system is designed for maximum flexibility so you can adapt for your preferences: sight, sound and touch. To learn more about interface options including connection with hearing aids, please get in touch with the huru team.

the family 'circle'

A little like a digital dining room table, a safe, secure, inclusive place to catchup, help eachother out and find purpose.

 

The circle ensures your security, privacy and control of personal data. Only people who you directly invite can join your ‘circle’.

You can decide what privileges each circle member has. This can be especially helpful if the key person or close family would like to involve other family, friends, carers, doctors, nurses or other professionals in the network.

You can add or remove circle members, or adjust their permissions at any time, right from the app.

 
 

user types

huru key person, loved one smiling lady

key person

  • The principle user, has access to all of the cognitive wellbeing content, games, activites and entertainment.

  • Send and receive messages from everyone in the circle (messages can only be sent between individuals already within the circle, this is to ensure privacy and simplify the interface).

  • Call (voice or video) anyone in their circle.

  • View and add files in the files area.

  • Complete advanced brain health assessment and receive ongoing guidance on cognitive health.

  • Complete wellness Check-in’s, Check-ins are prompted  'how are you doing' questions that can be personalised by the super user.

  • Other circle members can receive 'read receipts' when the key person completes certain activities or interacts with their device e.g. when a message is played or a reminder is received.

  • The key person can use the widest range of interfaces, amazon echo show (5, 8, 10) or amazon Fire TV Cube are recommended to access all functionality. A smartphone can be used for messaging, check-in and accessing files.

Uses the amazon
echo show (5, 8, 10), Fire TV Cube or smartphone

huru host smiling lady

host

  • The principle organiser. The host can setup and manage all activites, events and reminders. they can see all content on the system (with the exception of direct messages between other circle members).

  • They can message (text, voice, video) the key person, along with other circle members. 

  • Call (voice or video) the key person.

  • View and add files in the files area

  • Add or remove circle members and adjust member permissions

  • Set up the system including the echo show or Fire TV devices on behalf of the Key Person

  • Receives read receipts and Check-in reports from Key Person

  • Emergency contact for Key Person

  • Receive ongoing guidance on cognitive health and suggestions to support the Key Person

  • Pays for the service

Uses a Smartphone or tablet

huru circle member icon

member
(inner circle)

  • An inner circle member can setup events on behalf of the key person.

  • They can message (text, voice, video) the key person, along with other circle members. 

  • They can call (voice or video) the key person.

  • They can view and add files in the files area

Uses a Smartphone or tablet

huru login screen on phone and tablet
huru login screen on phone and tablet
huru login screen on phone, echo show 10 and amazon fire TV,

Features

Regular 'check-in'

huru enables a daily 'check-in', asking two wellness questions. Updates are provided to family members through the app. Check-ins can be fully personalised with voice over or video from family members making it a truly personal 'how are you doing?' experience.

Assistance for daily living

Whether medication reminders, or support with the bills or shopping, huru is there to support with reminders and scheduling. Everything can be organised by a family member, directly from the app.

News, Weather and Entertainment

Scheduled and on-demand.
Experience audio books, music, Netflix, weather and your favourite news provider.

Guided Reminiscence Experience

A huru concept. The huru reminiscence experience may halt cognitive decline among users with Mild Cognitive Impairment.
We are still trialling this feature and methodology. If you or a loved one would like to be part of this ground braking study, please click on the MEMORY LANE link in the top menu bar.

Brain Games

Scheduled and on-demand brain games that are fun and stimulating

Guided Exercise

Scheduled and on-demand
exercise videos tuned to your
preference that ‘just work’

Regular, Structured social contact

Video calling that works for everyone
Scheduled Calls
Voice, video, picture and text messaging
Guidance on what to talk about and how
to look out for each other

huru assumes that all of your data is personal and private.
We use HIPPA level encryption, security and data management processes (the same used by hospitals and doctors surgeries) to ensure that it remains that way

How much does it cost?

huru is currently in 'beta' mode. We are opening up the system for free to a small number of users as part of our development. We would love to hear about your needs, or those of a loved one, or any questions or concerns you have about the product. We can't promise that you will get access just yet, but we will read every message and get back to you as soon as possible. Please use the contact form below!

Alternatively, if you would like to learn more about cognitive wellbeing, staying healthy and how the huru system is playing a part in this research, please look at our MEMORY LANE study page. The MEMORY LANE study is a chance to contribute directly to cognitive wellbeing research, helping all of us avoid, or reverse cognitive decline as we age. We would particuarly like to hear from you if you have a loved one you are concerned about and you would like to sign up together.

Frequently asked questions

Privacy and security

Is my data secure?


We use the same security and encryption protocols as any provider managing personal health data. (HIPPA level). We will only use your data it to provide you with the huru service. Where personal data is collected in the running of the huru service, we anonymise as soon as practically possible, so only the most necessary information (such as your contact and billing details) remain traceable back to you. To learn more please view our privacy policy here.




Is it private?


YES. This is a core part of the huru system, all users will need to login to the app, and only those in your circle will have access to the messages and other content shared.

You can only be added to circles by the super users in that circle, and no one can request access or send messages unless they are already in your circle.




I have heard that smart home devices can be insecure, should I be worried about installing this in the home of my vulnerable relative?


The huru system uses the latest security key and encryption technology. With all smart home systems users should have a strong password for their wifi and a different password for any products or account associated with the network. Never use default usernames or passwords.




I am concerned about using the amazon echo system, does it listen to me? how does that deal with my personal data?


You can find out more about how the amazon system works and alexa’s privacy policy by clicking here





Setup and how to use the product

Does it work on a smart speaker without a screen?


At the moment we do not support smart speakers which do not have a screen. A big part of the experience is having images displayed.




Do I have to have a smart speaker, echo or other to use it?


Using the huru app only, users can message, manage accounts and shedule events. To access all of the other features an echo device e.g. receiving content, an echo device with built in screen is required. e.g. echo 5, echo 8, echo 10 or echo 15.




Does it work with a Google home hub?


At the moment no, but we plan to include these devices in the near future, if you would like to be notified when this launch happens please drop an email to feedback@hurufamily.com with the subject Google home hub.




Do I need a computer to use it?


No. To use the App you will need a mobile phone that supports either the Apple or Android operating systems, to use the skill, you will need an amazon echo (echo 5, echo 8, echo 10 or echo 15).




Do I need an amazon account?


An amazon account will be needed when setting up the echo device. This is a free account, more details can be found here




How does it work?


huru helps to connect families to support their older relatives to live independently. Centered around the 'key person' (usually an older relative using an echo show 5, 8, 10 or fire TV cube device), messages, calendar events and check-ins can be shared and collaborated on across the echo device and the mobile phones of the family members using the huru app.




Does my loved one need wifi?


Yes, if you need some help with setting up your loved one’s wifi please message support@hurufamily.com and we will happily connect you with a local provider.




Which echo devices does it work with?


We have created a beautiful interface (called a skill) that works seamlessly with the echo devices that have a built in screen (echo, 5, 8, 10).





Other

What does it cost?


Whilst we are developing the product we are making the service free of charge. If you would like to be part of our MEMORY LANE study please click here




What languages are supported?


Initially English, but we will be releasing more languages as we release updates. Please message us with the languages you’d like to see included in the next updates: feedback@hurufamily.com




What if my older relative doesn’t do well with technology?


Then this is the perfect platform for them. They can interact with the echo intuitively using voice or touch or you can send notifications with no interaction at all on their side (this can be really helpful for dementia or memory loss users).




What if my older relative already has a phone?


They can continue to use their existing phone, or use the echo, or both. It’s up to them. We recommend the echo as it will give the richest experience. Some users enjoy using both app and echo depending on the task or their location





Echo Show device

What is an Echo?


Echo is the word amazon uses to identify its range of smart speakers.




Where can I get help with my echo show device?


Please visit amazon echo show support.




Where can I buy an echo show?


You may buy an Echo Show on Amazon.co.uk




Which echo devices does it work with?


We have created a beautiful interface (called a skill) that works seamlessly with the echo devices that have a built in screen (echo, 5, 8, 10).





Managing circles

How do I create a circle?


Simply download the app and follow the setup steps to create a new circle.




How many people can be in a circle?


There is no limit. Theoretically you could add all your family, friends and anyone else. But our advice is to keep things small and personal




Do all members of the circle need an amazon account?


No, only the Loved one if using the Echo Show is required to have an Amazon account. All other circle members simply use the app to stay engaged.




Does the Host Member control who is in the circle?


No and yes. Any member of a community can invite others to be part of the community, but the Host Member and loved one may remove members from a community.




Can I be in more than one circle?


Yes! Members can be in an unlimited number of circles, as long as they are invited.





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